Signature is required for all orders over $500. Please note that for the security of your purchase, Lolovivi is unable to ship to PO Boxes, APO/FPO addresses or hotels. Ground shipping is complimentary for all orders within the 50 United States. You will need to contact your bank to authorize the charge.

The balance to authorize is higher than the transaction limit set with your bank.

The card’s CVV code was entered incorrect.

The expiration date was entered incorrectly.

The billing information is inconsistent with what the credit card company/bank has on file.

If the bank does not provide authorization, the following reasons may be why: When processing your purchase, Lolovivi sends a request to the issuing bank for payment approval. You can find a list of our retail locations by clicking here.

Lolovivi Jewelry can be purchased from or at one of our retail partners. If you don't see your question answered on the FAQ page, Please reach out to us. We invite you to view our full selection of sapphires, blue sapphire rings and custom sapphire jewelry and discover what makes the Natural Sapphire Company the world's greatest collection of natural sapphires.The Lolovivi team is here to help.

Our jewelry and gemological specialists will work with you from start to finish to create your custom sapphire jewelry.

All of our sapphires are cut on our premises and are available loose or mounted in a custom setting. We offer a vast selection of blue sapphires, pink sapphires, yellow sapphires, white sapphires and other unique natural sapphires. Our natural untreated sapphires offer true beauty, rarity and superior value compared to treated sapphires. Our sapphires are not synthetic, heated to extreme temperatures, diffused, irradiated, glass filled or oiled. At the Natural Sapphire Company we specialize in providing our customers with the finest quality natural sapphires.

White sapphire earrings